How to Deal With Difficult People By Gill Hasson
How to Deal With Difficult People: Smart Tactics for Overcoming the Problem People in Your Life.
Whether it’s a manager who keeps moving the goalposts, an uncooperative colleague, negative friend, or critical family member, some people are just plain hard to get along with.
Often, your immediate response is to shrink or sulk, become defensive, or attack. But there are smarter moves to make when dealing with difficult people. This book explains how to cope with a range of situations with difficult people and to focus on what you can change.